Trade terms
Wholesale terms of supply.
These terms apply to all supplies to trade account holders and replace the consumer terms.
1. Application
Applicants confirm they act in a business capacity; consumer statutory rights do not apply. Terms on a buyer's purchase order are excluded.
2. Account approval
Accounts are granted at our discretion after checking company and, where given, VAT registration. Account holders must report changes to details, ownership or trading status within 14 days. We may suspend or withdraw an account at any time, including where we suspect products are being resupplied for human or animal use.
3. Nature of the products
Laboratory research materials for in-vitro use only: not medicines, medical devices, supplements, cosmetics, foods or veterinary products, with no marketing authorisation. They must not be given to any human or animal. No dosage, administration or preparation guidance is provided.
4. Resupply obligations
- Resale for human or animal consumption is prohibited.
- Onward supply must carry the research-use-only restriction in writing, keep labels, batch identifiers and warnings intact, make no medicinal, therapeutic, cosmetic or performance claims, be lawful in the destination territory, and be traceable to each recipient.
- Buyers may not present themselves as our agent, distributor or partner without written agreement, and indemnify us for breaches of this clause.
5. Orders, pricing and payment
Trade prices are visible only after login, exclude VAT, may change without notice, and the price is the one shown when the order is accepted. Payment is by bank transfer against a pro-forma invoice, in advance, unless credit terms are agreed in writing; agreed credit is due within [30] days with late-payment interest under the 1998 Act. Minimum order quantities and tiers are published on the wholesale page. Title passes on receipt of cleared funds; risk passes on delivery.
6. Delivery
Delivery dates are estimates and time is not of the essence. Goods may be delivered in instalments. Inspect goods on delivery and report shortages, damage or discrepancies within 3 working days, with photographs.
7. Returns
Consumer cancellation rights do not apply. Correctly supplied goods are not returnable; orders may be cancelled only before dispatch. Faulty, damaged or not-as-described goods reported within 3 working days are replaced or credited at our option.
8. Warranties and liability
Products will conform to the certificate of analysis for their batch on delivery; this is the sole remedy for quality issues. Liability for death or personal injury caused by negligence, fraud, or anything that cannot lawfully be limited is not limited. Lost profit, business, goodwill, data and indirect loss are excluded. Total liability per order is capped at the price paid. No liability for any use beyond lawful laboratory research.
9. Confidentiality and data
Trade pricing is confidential. Each party is an independent controller of the other's staff personal data; the privacy policy governs contact data in trade applications.
10. Termination
Either party may end the relationship on [30] days' written notice. We may suspend supply or terminate immediately for breach of clause 4, insolvency or non-payment. Clauses 3, 4, 8 and 9 survive termination.
11. General
Force majeure covers events beyond reasonable control, including regulatory action affecting supply. No partnership or agency is created and third parties have no enforceable rights. These terms and the order acknowledgement form the entire agreement. The law of England and Wales governs, with exclusive jurisdiction in its courts.
