How to pay.

UK bank transfer

• Choose “Pay by bank transfer” at checkout.
• The confirmation page shows the amount, the account details and a payment reference beginning LSP.
• Send the exact amount from your banking app, quoting the reference.
• We check payments each morning and evening on working days, and a second email confirms the order once funds clear.
• Forgotten the reference? Email the order number and the amount sent and we will match it manually.

Bitcoin

• The sterling price is locked at the checkout rate for the quoted window.
• Network fees are your responsibility.
• Cryptocurrency payments are irreversible, so check the address before sending.

Holding and dispatch

Payment is confirmed manually and nothing is dispatched until funds have cleared. Stock is held for five working days, excluding weekends and bank holidays, with reminders after 24 and 72 hours. If payment has not arrived by the end of the holding period the order is cancelled and the stock released.

Orders paid and cleared before 14:00 GMT on a working day are dispatched the same day.